FAQ
Frequently asked questions
We understand that sometimes products may not meet your expectations. Our return policy allows for returns of unused and unopened cosmetics within 30 days of purchase. Please note that due to hygiene reasons, we cannot accept returns of opened or used cosmetics. For more information, please refer to our detailed return policy on our website.
Yes, we offer international shipping to many countries worldwide. Shipping costs and delivery times vary depending on the destination. During checkout, you can select your country, and shipping options and costs will be calculated accordingly. Please note that international orders may be subject to customs duties and taxes upon importation, which are the responsibility of the recipient. For more information, refer to our shipping policy or contact our customer service team.
